Before your appointment

• Appointment Booking:

  • Schedule in Advance: Ensure to book your appointment ahead of time to secure your preferred time slot.

  • Service Selection: When booking, please specify the treatments you desire from our menu to allow us to prepare and allocate the right amount of time for your session.

• Preparation:

  • Health Status: If you are feeling unwell, especially if you have a fever or contagious conditions, please reschedule your appointment.

  • Skin Care: Avoid using any harsh skin products at least 24 hours before your treatment, especially on areas to be massaged or treated with essential oils.

  • Nail Care: Please arrive with natural nails free from polish if you are getting a manicure or pedicure that involves nail art or gel/acrylic application.

• What to Bring:

  • Comfortable Clothing: Wear loose, comfortable clothing if you are receiving a massage. For nail treatments, consider short sleeves or pants that can be easily rolled up.

  • Personal Hygiene: We recommend that clients shower before arriving for a more comfortable experience, especially if receiving a massage.

  • Allergies or Sensitivities: Inform us about any skin allergies or sensitivities to products that you are aware of so we can tailor your treatment accordingly.

• Arrival:

  • Be On Time: Arrive at least 10 minutes early to check in and relax before your treatment begins.

  • Cancellation Policy: Please be aware of our cancellation policy which typically requires 24-hour notice to help us reschedule your appointment and accommodate other clients efficiently.

During your appointment

• Check-In:

  • Confirm Services: Upon arrival, confirm your scheduled services and discuss any last-minute adjustments or preferences with our staff.

  • Personal Items: Secure your belongings in the designated area provided by the salon.

• During Your Treatment:

  • Communication: Feel free to communicate with your therapist about your comfort level, any specific areas of concern, or if you need adjustments in pressure or technique during massages.

  • Relaxation: We encourage you to relax and enjoy the serene environment. Feel free to close your eyes and let go of external thoughts to fully immerse yourself in the therapeutic experience.

  • Hygiene and Safety: All tools, linens, and equipment are sterilized before use. Our staff follows rigorous hygiene routines to ensure the safest environment for our clients.

• Post-Treatment:

  • Feedback: After your treatment, we appreciate your feedback, which helps us improve our services and ensure that your experience is memorable and satisfying.

  • Refreshments: Enjoy a complimentary herbal tea or water post-treatment to help you hydrate and extend the relaxation effect.

• Checkout:

  • Payment and Tips: Proceed to checkout at the front desk. We accept various forms of payment, including credit cards and cash. Tipping is not required but greatly appreciated if you are pleased with the service.

  • Rebooking: Consider scheduling your next appointment to maintain your nail and skin regimen and secure your preferred time slot.